Omnisity by the numbers
26+
Years in business
19
In-house experts & growing
+72
Net Promotor Score
Where it all began
We started out originally as a website development business (called ‘Anno Digital’ – Registered September 1997) – one of the earliest projects we undertook was the development of the first-ever British Gas website. Not directly of course, back then it was normal to be a ‘web design’ contractor – as most of the larger agencies didn’t have the necessary expertise in-house..
...Since then we’ve worked hard to transform the business to provide our clients with a more ‘rounded’ offering – we’re now what they call a ‘Full Service Digital Agency’! Sounds impressive?
And although it’s true, most of what we do these days lives in the digital realm, there’s plenty of output in the way of traditional print and advertising - so we prefer ‘Marketing Communications Agency’.
Over the years we’ve engaged with a multitude of clients, large and small from a wide range of sectors, with an interesting mix of B2B and B2C which has helped us develop what we believe to be a very useful perspective.
From day one we’ve been totally independent, maintaining our core skillsets in-house, unlike many marketing agencies that exploit the outsourcing model.
We’ve spent over 25 years refining those skill sets, adding new ones whenever it was required, and along the way we’ve delivered everything from good old fashioned, beautifully crafted marketing literature, attention grabbing websites, engaging video and motion graphics to a whole raft of successful lead generating campaigns, both on and off-line.
All designed to maximise impact and ultimately increase our clients' ‘bottom line’. We’ve proven time and again that an intelligently designed marketing solution can have a positive impact on almost any business. That’s why we believe in marketing that keeps on building. We follow six simple rules:
- Listen to the client and learn everything you can about their market
- Research their customers (and the competitors) and develop customer portraits
- Segment and target the market appropriately
- Produce a positioning and the creative assets that engage and build brand loyalty
- Develop a strategy (based on SMART objectives) that dictates the optimum tactics
- Then implement campaigns that win business and deliver on the objectives
These work well for both us and our clients!
The Net Promoter Score (NPS) is a metric which allows companies to track how likely their customers are to recommend the company to a friend or colleague on a scale of 0 to 10.
The Net Promoter Score (NPS) is a metric which allows companies to track how likely their customers are to recommend the company to a friend or colleague on a scale of 0 to 10.
0 – 6 is not likely. 7 – 8 is passive. 9 – 10 is very likely.
The important part - NPS is calculated by subtracting the percentage of detractors (those scoring 0-6) from the percentage of promoters (those scoring 9-10).
Omnisity’s score of +72 means the majority of our customers are promoters – we provide an excellent service which generates loyal and satisfied customers.
Not convinced? Try us out and see for yourself…
It's the people that make it happen
We truly believe that to get the most out of any relationship, it's good to know who you're dealing with.
Tony Stark
Managing Director, Marketing Strategy, Account Management
AKA - Gav
Getting on a bit now, but like they say - experience counts. Does occasionally wear a suit but generally not the metallic variety.
Neo
Technical Director, Web Development, Technical Support
AKA - Joe
He really can see the code and manipulate it to his own ends, not very good at the martial arts though.
Pepper Potts
Financial Director, Management and Reporting
AKA - Carolle
Where beauty and ruthless efficiency find a home, no number is too small or too large.
Trinity
Account Management, Development and Project Management
AKA - Nicki
Usually spends her time saving the day, managing accounts and fixing projects, all with a single phonecall.
Obi-Wan
Art Director & Lead Creative, Photographer & Videographer extraordinaire
AKA - Mike
Hello there, the design is strong with this one, prefers to spend his days designing rather than fighting the darkside.
Silver Surfer
Marketing Execution, Content Creation, SEO and Website Optimisation
AKA - Rob
Loves surfing around monitoring the Digital Marketing landscape – just about young enough to keep pace with emerging trends.
Hannibal
Business Development, Account Management
AKA - Dave
Ruthless planning with meticulous detail and a sixth sense to find that new lead - not so keen on cigars these days but... 'loves it when a plan comes together'.
Mr Belfort
Business Development, Account Management
AKA - Matt
A dashing office whizz, seamlessly combining a knack for sales, account management and smart attire.
Wolverine
Creative, Photographer & Videographer extraordinaire
AKA - Zak
When he's not recklessly going after the bad guys, he's deliberately & delicately dissecting distinguished design drafts for the good guys.
Lois Lane
Content and Copywriting, Marketing Execution, Content Creation
AKA - Esme
No matter the situation, rest assured that content is investigated and written with the utmost dedication.
Batman
Marketing Execution, Content Creation and Paid Search Guru
AKA - Jordan
Tirelessly analyses data, optimises campaigns, hunts down ad fraudsters, and protects client budgets, ensuring maximum ROI prevails in the Omni-city.
Katniss
Content and Copywriting, Marketing and Social Marketing Executive, Content Creation and SEO & Website Optimisation
AKA - Jess
Strong, independent, focussed, is the type of mindset you need when filling so many roles.
Sherlock Holmes
Marketing Execution, Content Creation, SEO and Website Optimisation
AKA - Jon
With his keen eye for keywords and a mind sharper than a meta title tag, he navigates the labyrinth of the web to solve the most enigmatic SEO puzzles. No algorithm can outwit this detective of digital domains.
Mr Fantastic
Marketing Execution, Content Creation, SEO and Website Optimisation
AKA - Roman
With a mind as malleable as his super-stretchy abilities and with unparalleled genius for SEO, and a penchant for solving the unsolvable. There's no optimisation too great or mystery too deep.
Black Panther
Marketing Execution, Content Creation, SEO and Website Optimisation
AKA - Tanaka
Channeling Wakanda's spirit, Tanaka merges tech mastery with grace, leading with tradition-inspired innovation and unmatched agility. The modern-day Panther in a digital realm.
Wonder Woman
Organic Social & Paid Media Marketing Executive
AKA - Jessica
Empowered by Amazonian strength and Diana's heart, Jessica is a social media marketing maestro. As the modern embodiment of Wonder Woman, she champions digital narratives with justice and inspiration.
Catwoman
Business Development, Account Management
AKA - Emily
From Gotham's rooftops to the business boardroom, Catwoman prowls the market with feline finesse. Agile and cunning, she leverages her cat-like instincts to seize lucrative opportunities and close deals with purr-fect precision.
Daredevil
Managed hosting, Development and IT Infrastructure Technician
AKA - Craig
Mastering code and crime-fighting with equal precision. Protecting both data and the streets of Omni-city.
All images are copyrighted to their respective owners and no copyright infringement is intended: Tony Stark (AKA Iron Man), Pepper Potts, Thor Ragnarok, DeadPool, The Silver Surfer, Wolverine, Black Panther, Daredevil and Mr Fantastic are the trademarked property of MARVEL COMICS. Neo and Trinity (The Matrix movie franchise) is the trademarked property of WARNER BROTHERS PICTURES. Hannibal Smith is the trademarked property of 20th CENTURY FOX. Lois Lane, Catwoman, Batman and Wonder Women is the trademarked property of DC COMICS (A Warner Bros. Entertainment Company). Mr Belfort (Wolf of Wall Street) is trademarked by PARAMOUNT PICTURES. Spiderman (AKA Peter Parker) is the trademarked property of SONY ENTERTAINMENT PICTURES. Dwight Schrute (The Office) is the trademarked property of NBC STUDIOS. Obi-Wan is a trademark of LUCASFILM ENTERTAINMENT COMPANY LTD. Katniss (The Hunger Games) is trademarked property of LIONS GATE ENTERTAINMENT INC. Sherlock Holmes are the trademarked property of THE CONAN DOYLE ESTATE LTD.